Tangerine is a premium contemporary jewellery brand inspired by India's rich artistic heritage, architecture, and craftsmanship. Designed and handcrafted in Jaipur, our collections reinterpret timeless Indian design into lightweight, wearable jewellery for modern lifestyles. From everyday essentials to statement occasion pieces, every creation reflects exceptional craftsmanship, thoughtful design, and enduring elegance. Originally launched as India's first bio-jewellery brand, Tangerine has evolved into a design-led jewellery label committed to bringing royal Indian artistry back in wearable form.

Tangerine offers handcrafted contemporary jewellery designed for both everyday wear and special occasions. Our collections include elegant everyday essentials, bold statement pieces, festive jewellery, bridal styles, and contemporary interpretations of traditional Indian designs. Every piece is crafted in premium brass or sterling silver and finished with luxurious 22K gold or premium silver plating, combining timeless craftsmanship with modern versatility.

Our jewellery is thoughtfully handcrafted using premium-quality brass and sterling silver, finished with luxurious 22K gold or premium silver plating. Every piece is designed to offer durability, lightweight comfort, and lasting elegance while maintaining the highest standards of craftsmanship.

Yes. Every image displayed on our website features the actual Tangerine jewellery and is never AI-generated. Since each piece is handcrafted, slight variations in texture or finish may naturally occur, making every creation unique. However, your jewellery will closely match the product images and description shown on the website. We recommend reviewing the product specifications, dimensions, and descriptions before placing your order.

Each product page includes detailed information about the jewellery, including materials, dimensions, finish, styling notes, and care instructions. If you require additional assistance, our team will be happy to help you choose the perfect piece. You can reach us at thetangerinejewelry@gmail.com or connect with us through our social media channels. Click on the whatsapp icon below on your screen to assist you further and it will redirect you to our direct chat window.

Absolutely. Our team loves helping customers discover jewellery that complements their personal style and occasion. Whether you're shopping for everyday wear, a wedding, gifting, or a special celebration, we're happy to offer personalised styling recommendations. Simply connect with us via WhatsApp or email, and our styling experts will assist you.

To preserve the beauty of your jewellery, avoid prolonged contact with water, perfumes, lotions, and harsh chemicals. Although our premium plating is designed for long-lasting wear, proper care helps maintain its brilliance over time. Store each piece separately in the original Tangerine packaging to prevent scratches and minimise exposure to moisture.

Yes. We offer customisation on select designs. Customisation options, timelines, and charges vary depending on the product and the level of modification required. Please contact our Customer Care team via email or WhatsApp to discuss your requirements, and we'll be delighted to assist you.

Every Tangerine jewellery piece is backed by our Lifetime Service Warranty. If your jewellery experiences wear and tear over time, simply send it back to us for repair or restoration. We believe jewellery should be cherished for years, and our lifetime service reflects our commitment to lasting craftsmanship and customer care.

Tangerine currently operates primarily online, allowing us to serve customers across India and internationally. If you'd like to experience our collections in person, you can schedule an appointment to visit our Jaipur studio. Our collections are also available through select retail partners.

Yes. You may collect your order directly from our Jaipur office. Simply place your order online and inform our team in advance so we can prepare your jewellery for collection and schedule a convenient pickup time.

Yes. Tangerine jewellery is thoughtfully designed to be lightweight, comfortable, and versatile, making it ideal for everyday styling as well as special occasions. Our collections combine timeless Indian craftsmanship with contemporary design for effortless wear.

Our jewellery is crafted using premium-quality materials and is suitable for most wearers. However, if you have highly sensitive skin or known metal allergies, we recommend reviewing the product details or contacting our Customer Care team before purchasing.

Yes. Every Tangerine creation is handcrafted by skilled artisans in Jaipur through multiple stages of design refinement and craftsmanship, ensuring every piece reflects exceptional quality and attention to detail.

We accept all major payment methods, including UPI, Credit Cards, Debit Cards, Net Banking, Digital Wallets, and Cash on Delivery (COD), ensuring a secure and seamless shopping experience.

Yes. If your order has not been shipped, you can convert your Cash on Delivery order to a prepaid order by contacting our Customer Care team within 24 hours of placing your order. Our team will guide you through the process.

Yes. Tangerine proudly ships handcrafted jewellery to customers across the world. International shipping charges and delivery timelines are calculated at checkout based on your destination.

We offer free shipping across India on all orders. For international orders, shipping is $10 on orders below ₹10,000, and free on orders of ₹10,000 and above.

Every Tangerine jewellery piece is thoughtfully handcrafted with exceptional attention to detail. Most orders are dispatched within 7–10 business days.
Our Ready-to-Ship collection is dispatched within 48–72 hours, allowing you to receive your jewellery even sooner.

Yes. We welcome bulk, corporate, wedding, festive, and gifting orders. Whether you're ordering for an event, celebration, or business requirement, our team will be happy to assist you with customised solutions and order support. Simply reach out through our Contact Us page or connect with our Customer Care team.

Tangerine is proudly rooted in Jaipur, the city renowned for its royal heritage and exceptional jewellery craftsmanship, with operations in Delhi as well. Every collection is inspired by India's rich artistic legacy and thoughtfully handcrafted by skilled artisans in Jaipur.

Only one promotional code can be applied per order. If multiple offers are available, simply choose the one that provides the greatest benefit at checkout.

If your promo code isn't working, please ensure it is still valid and that your order meets the applicable terms and conditions. If you continue to experience any issues, our Customer Care team will be happy to assist you.

If your payment was successful but you haven't received an order confirmation, please allow a few minutes for the transaction to process and check your inbox, including your spam or promotions folder.
If you still haven't received your confirmation, please contact our Customer Care team with your payment details. We'll verify your order and assist you promptly.

Shopping with Tangerine is simple and secure. Browse our collections, select your preferred jewellery, add it to your cart, and proceed to checkout. Enter your shipping and billing details, choose your preferred payment method, and place your order. Once your order is confirmed, our skilled artisans begin handcrafting your jewellery with exceptional attention to detail, ensuring every piece reflects the craftsmanship and quality that define Tangerine.

Once your order is successfully placed, you'll receive an order confirmation email on your registered email address with your order details. If you don't receive it within a few minutes, please check your spam or promotions folder. If you still can't locate it, our Customer Care team will be happy to assist you.

As soon as your order is dispatched, we'll send you a shipping confirmation email along with a tracking link. You can use this link to monitor your shipment in real time and stay updated on its delivery status until it reaches you.

We recommend checking your shipment status using the tracking link shared with you. If your order is delayed beyond the estimated delivery timeline or you need any assistance, please contact our Customer Care team. We'll be happy to provide the latest update and help resolve your query as quickly as possible.

Every Tangerine order is carefully quality-checked and securely packaged before dispatch. If your order arrives damaged, is incomplete, or you receive an incorrect product, please contact our Customer Care team within 24 hours of delivery with your order number and clear photographs of the product and packaging. Our team will review the issue promptly and work towards the most appropriate resolution.

Yes. You can request a change to your shipping address before your order has been dispatched. Once the shipment has been handed over to our delivery partner, we are unable to modify the delivery address. If you need to make a change, please contact our Customer Care team at the earliest.

You can check the latest status of your shipment using the tracking link shared in your dispatch confirmation email. If you require any further assistance, our Customer Care team will be happy to provide an update and help with any delivery-related queries.

Order modifications may be possible before production or dispatch begins. If you'd like to make any changes, please contact our Customer Care team as soon as possible, and we'll do our best to accommodate your request.

Yes. You can shop as a guest without creating an account. However, creating an account allows you to access your order history, track current orders more easily, and enjoy a faster checkout experience on future purchases.

Yes. A digital invoice will be shared with your registered email address once your order is confirmed. If you require another copy at any time, our Customer Care team will be happy to assist you.

Absolutely. Tangerine jewellery makes a thoughtful gift for birthdays, anniversaries, weddings, festivals, and other special occasions. Simply enter your recipient's shipping address during checkout, and we'll ensure your handcrafted jewellery reaches them with the same care and attention to detail.

As every Tangerine jewellery piece is handcrafted to order by skilled artisans, we begin production shortly after your order is confirmed. For this reason, orders cannot be cancelled once they have been placed. We appreciate your understanding and encourage you to review your order carefully before completing your purchase.

Since every Tangerine piece is handcrafted specifically for your order, we do not offer returns. However, eligible products may qualify for an exchange in accordance with our Exchange Policy. We recommend reviewing our Exchange Policy before placing your order.

Yes. Eligible products can be exchanged in accordance with our Exchange Policy. If you'd like to request an exchange, simply contact our Customer Care team, and we'll guide you through the process.

Exchange requests are governed by our Exchange Policy. If you require further assistance regarding the eligibility of your order, our Customer Care team will be happy to assist you.

If you're unable to find a suitable replacement during the exchange process, we'll issue a Tangerine Credit Note for the value of your exchange. The credit note can be redeemed against any future purchase on our website and comes with lifetime validity, giving you the flexibility to shop whenever you're ready.

Your Tangerine Credit Note is valid for a lifetime, allowing you to redeem it on any future purchase at your convenience.

Redeeming your Credit Note is simple. Please contact our Customer Care team, who will assist you with the redemption process and help apply the credit to your next purchase.

While every order undergoes multiple quality checks before dispatch, if you receive an incorrect product, please contact our Customer Care team within 24 hours of delivery. We'll review the issue and arrange the appropriate resolution as quickly as possible.

We take great care in packaging every order securely. However, if your jewellery arrives damaged during transit, please notify us within 24 hours of delivery along with photographs of the product and packaging. Our team will investigate the issue and assist you with the next steps.

Tangerine jewellery is crafted to be cherished for years. If your jewellery experiences wear and tear over time, you can avail our Lifetime Service Warranty. Simply contact our Customer Care team, and we'll guide you through the repair or restoration process.

As customised jewellery is specially created to your specifications, such pieces are generally not eligible for exchange unless they arrive damaged or there is a manufacturing defect.