Terms and Condition
The domain name thetangerinejewelry.com is registered in the name of S. G. 4 Greener Earth LLP. which is a registered company under the Companies Act 2013. Tangerine is in the business of selling jewellery products in India and other countries.
RIGHT TO CHANGE
Tangerine reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services.
The price of our merchandise as mentioned on thetangerinejewelry.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Tangerine reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.
ORDER CANCELLATION BY TANGERINE
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. Tangerine reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by Tangerine.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases /services on nicobar.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Tangerine.
Tangerine endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Tangerine fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Tangerine may at its discretion charge you for additional shipping cost.
LOSS IN TRANSIT
Tangerine shall make all endeavours to deliver defect free products to the purchasers. Tangerine does not take title to any returned items purchased by the user unless the item is received by Tangerine. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Tangerine within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
REFUNDS & RETURNS
Tangerine shall make all endeavours to deliver defect free products to the purchasers. Tangerine does not take title to any returned items purchased by the user unless the item is received by Tangerine. Any item purchased on our website does not qualify for any return. However, the product can be replaced if the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Tangerine within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for replacement unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
Products displayed on Tangerine attempts to be as accurate as possible. However, Tangerine does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Tangerine is not as described, your sole remedy is to contact Tangerine within 24 hours of receipt and Tangerine riser vest the right to provide a solution as per its discretion. Tangerine is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
Note: The product may vary a little in shape and size as Tangerine deals in Bio jewellery and the natural elements can not be identical. However, Tangerine makes sure to deliver the product closest to its product description on www.thetangerinejewelry.com.
From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Tangerine reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
What is Bio Jewelry?
Bio Jewelry is about designing, conceptualizing and using technologies to exalt raw materials which are composed of natural elements.Tangerine is the first Bio Jewelry brand designed to work with 100% recycled materials. The heart of our jewelry are the natural elements that we mostly acquire from different parts of the country.The things that would normally be discarded are eventually used to make beautiful jewelry. The elements undergo a six stage process to reach its final form.
Who We Are
We are the avid crusaders of sustainable fashion. We are an ethically and consciously crafted label created in India with a green heart. We celebrate the treasures of nature and everything eco-friendly, but by no means ordinary.
We consciously eschew the socially and environmentally harmful ways of creating jewelry and provide an alternative, as a symbol of the new generation of empowering women.
What Do We Do
A unique first step towards our larger vision. We have taken it upon ourselves to unlock the beautiful gift that nature has to offer with a product we love and connect best with : Jewelry.
Tangerine is a love child of our two favorites : Design Innovation & Sustainability. Our brand shall almost always revolve around sustainability in style and finding it a much deserved, long awaited spot.
MEET THE FOUNDER
A passion for jewelry and love for nature is what brought a father-daughter duo, J. P. Meena & Shristi Ghunawat, together to launch Tangerine, a bio jewelry brand in 2021.
Shristi Ghunawat, the creative director of Tangerine, did her graduation from the National Institute of Fashion Technology, New Delhi. She went on to pursue her masters in Design Management from Birmingham City University, where she predominantly focused on jewelry design and sustainability.
The knowledge she gained about the existing jewelry industry and the ingenuity of her father lead them to take a bigger step towards making the jewelry and its process more sustainable and thus, Tangerine was born.