SHIPPING POLICY

 

INTRODUCTION

The domain name thetangerinejewelry.com is registered in the name of S. G. 4 Greener Earth LLP. which is a registered company under the Companies Act 2013. Tangerine is in the business of selling jewellery products in India and other countries.

RIGHT TO CHANGE

Tangerine reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.

PRIVACY

We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We process your personal data as per our privacy policy. Click on the link to learn more about our Privacy policies: https://www.thetangerinejewelry.com/privacypolicy/

ELECTRONIC COMMUNICATIONS

When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. 

BILLING

The price of our merchandise as mentioned on thetangerinejewelry.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Tangerine reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.

ORDER CANCELLATION BY TANGERINE

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. Tangerine reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by Tangerine.

PAYMENT

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases /services on nicobar.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Tangerine.

DELIVERY

Tangerine endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Tangerine fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Tangerine may at its discretion charge you for additional shipping cost.

LOSS IN TRANSIT

Tangerine shall make all endeavours to deliver defect free products to the purchasers. Tangerine does not take title to any returned items purchased by the user unless the item is received by Tangerine. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Tangerine within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

REFUNDS & RETURNS

Tangerine shall make all endeavours to deliver defect free products to the purchasers. Tangerine does not take title to any returned items purchased by the user unless the item is received by Tangerine. Any item purchased on our website does not qualify for any return. However, the product can be replaced if the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Tangerine within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for replacement unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

PRODUCT DESCRIPTIONS

Products displayed on Tangerine attempts to be as accurate as possible. However, Tangerine does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Tangerine is not as described, your sole remedy is to contact Tangerine within 24 hours of receipt and Tangerine riser vest the right to provide a solution as per its discretion. Tangerine is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

Note: The product may vary a little in shape and size as Tangerine deals in Bio jewellery and the natural elements can not be identical. However, Tangerine makes sure to deliver the product closest to its product description on www.thetangerinejewelry.com.

INACCURACY DISCLAIMER

From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Tangerine reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Terms of Use : 
Your use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.